I just had to quickly share this with you.
It's a real story about a real person.
I have access to someone who works at the Socastee McDonald's.
It's the location on the Bypass next to Channel 13 WBTW.
Whenever I catch up with this young person, they fill me full of customer service stories. Usually, they're about the awful behavior of adult customers, but this one was the exception.
Apparently there is a woman who comes through the Drive-Thru at least once a week. It doesn't really matter if it's more or less...suffice it to say she comes often.
Each time she gets to the window to pay; she waits for one or two cars behind her to place their orders and then she pays for their orders as well as her own.
Having worked in the Fast Food industry when I was younger; I can tell you that a high percentage of customers who choose to order through the Drive-Thru tend tobehave like little toddlers throwing a temper tantrum when things aren't 100 % perfect. And from what I've been able to gather; things haven't changed much at all in 30 years.
It almost seems like people feel they can get away with their rude and disrespectful and infantile behavior because they are enclosed in their vehicle and when they place their orders...they are speaking to someone they are not facing. I've actually begun collecting drive-thru stories from the local area and all I can say is that I hope you don't see yourself when I turn the spotlight on Fast Food Drive-Thru Customers.
It will take me a while to compile my list...but sometime in the near future...we're going to do our own little behavioral study of Americans who frequent fast food drive-thru service.
In the meantime though...it's so refreshing to hear of at least one fellow Earthling who not only brightens the day of fast food workers who are many times treated as lower class citizens...but who shares her goodness in such an anonymous fashion...eschewing vainglory.
I hope that the lady in question receives loads and loads of good fortune heaped upon her everyday.
To her I say Thank You!
